Privacy policy

Privacy Policy

Effective Date: [01/01/2025]

This Privacy Policy describes how Hetana’s Shop (“we,” “our,” or “us”) collects, uses, and shares your personal information when you visit or make a purchase from hetanashop.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Your web browser, IP address, and time zone

  • Cookies placed on your device

  • Web pages or products you view

  • Referring websites or search terms

  • Information on how you interact with the Site

This is referred to as Device Information.

We collect Device Information through:

  • Cookies – Data files placed on your device (learn more and disable cookies at www.allaboutcookies.org).

  • Log files – Collect IP address, browser type, ISP, referring/exit pages, and timestamps.

  • Web beacons, tags, and pixels – Record browsing information.

When you make or attempt a purchase, we collect:

  • Name, billing/shipping address, payment information, email, phone number
    This is referred to as Order Information.

“Personal Information” includes both Device and Order Information.

How We Use Your Personal Information

We use the information we collect to:

  • Process and fulfill your orders (payment, shipping, confirmations, invoices)

  • Communicate with you

  • Screen for fraud and security risks

  • Provide personalized product recommendations and promotions (with your consent)

  • Improve and optimize our Site, marketing, and customer experience

Sharing Your Personal Information

We share your information only as needed:

Behavioural Advertising & Remarketing

We use your information to deliver relevant advertising through Google Ads, Facebook, Bing, and other networks. These partners may use cookies, pixels, or device identifiers to serve personalized ads based on your browsing activity.

You can opt out of targeted advertising:

Do Not Track

We do not alter our data collection practices when we see a “Do Not Track” signal from your browser.

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of targeted advertising or marketing

  • Limit data sharing or request a copy of your data

If you are a California resident (CCPA), you may request to:

  • Know the categories of personal information we collect and use

  • Delete your personal data

  • Opt out of the sale or sharing of personal data (we do not sell personal information)

To exercise these rights, please contact us using the details below.

Data Retention

We retain your Order Information for as long as necessary to provide services and comply with legal obligations, unless you request deletion.

Minors

Our Site is not intended for individuals under 18 years of age.

Changes

We may update this Privacy Policy from time to time. Any changes will be posted with an updated “Effective Date.”

Contact Us

If you have questions, requests, or complaints about this Privacy Policy, please contact us:

📧 Email: info@hetanashop.com
📍 Mail: Hetana’s Shop, 3914 Travis Lake Ct, Pearland, TX 77581, USA